Privacy Policy
Last Updated: December 22, 2023
SECTION 1 – WHAT INFORMATION DO WE COLLECT?
When you make a purchase from our store, we collect personal information you provide, such as your name, address, and email address, as part of the buying and selling process.
Additionally, when you browse our store, we automatically receive your device’s internet protocol (IP) address. This helps us learn about your browser and operating system to enhance your experience.
Email marketing (if applicable): With your explicit permission, we may send you emails about our store, new products, promotions, and updates.
SECTION 2 – CONSENT
How do you give consent?
By providing your personal information to complete a transaction (e.g. verifying your credit card, placing an order, arranging delivery or returns), you consent to our collecting and using your information for that specific purpose.
If we ask for your information for a secondary reason, such as marketing, we will ask you directly for your expressed consent or provide an opportunity to decline.
How can you withdraw your consent?
If you change your mind after opting in, you may withdraw your consent for us to contact you or process your information at any time by contacting us at:
- sa@shoplenvolee.com
- Lenvolee, 5345 Towne Square Dr, Suite 265, Plano, TX 75024
SECTION 3 – DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms of Service.
SECTION 4 – SHOPIFY
Our store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services.
Your data is securely stored on Shopify’s servers behind a firewall.
Payment Processing:
If you choose a direct payment gateway, your credit card data is stored by Shopify and encrypted through PCI-DSS (Payment Card Industry Data Security Standard). Your transaction data is retained only for as long as necessary to complete your purchase and is deleted afterward.
All direct payment gateways used by Shopify comply with PCI-DSS standards as managed by the PCI Security Standards Council (Visa, MasterCard, American Express, Discover).
For more information, you may review:
SECTION 5 – THIRD-PARTY SERVICES
Third-party providers we use will only collect, use, and disclose your information as necessary to perform their services.
However, some providers (such as payment processors) have their own privacy policies governing your data. We encourage you to read their policies to understand how your data may be handled.
Please note: some third-party providers may operate in jurisdictions different from yours or ours. Your data may thus become subject to the laws of those jurisdictions.
Example: If you are in Canada and your transaction is processed by a provider based in the U.S., your personal information may be subject to U.S. laws like the Patriot Act.
When you leave our website or are redirected to a third-party service, this Privacy Policy and our Terms of Service no longer apply.
We also use cookies to detect your location and display prices in your local currency. This information is stored in a temporary session cookie and deleted when you close your browser.
SECTION 6 – SECURITY
We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.
If you provide your credit card information, it is encrypted with Secure Socket Layer (SSL) technology and stored using AES-256 encryption. While no method of transmission over the internet is 100% secure, we comply with PCI-DSS requirements and implement additional safeguards.
SECTION 7 – AGE OF CONSENT
By using this site, you affirm that you are at least the age of majority in your state or province of residence, or that you are of majority age and have given consent for your minor dependents to use this site.
SECTION 8 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to update this privacy policy at any time. Changes take effect immediately upon posting. If significant changes are made, we will notify users here so you remain informed about how we handle your data.
In the event our store is acquired or merged with another company, your personal data may be transferred so that we may continue to serve you.
QUESTIONS & CONTACT INFORMATION
If you would like to access, correct, amend, or delete your personal data—or simply want more information—please contact our Privacy Compliance Officer:
- sa@shoplenvolee.com
- Lenvolee, 5345 Towne Square Dr, Suite 265, Plano, TX 75024